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County Case Study & Success Story

Gwinnett County Success Story

How Gwinnett County optimized precinct-level scheduling, closed staffing gaps 30 days early, and modernized poll official communication.

98%
Shift Confirmation
100%
Digital Tracking
0 Paper
Timesheet Logs

Operational Challenges

  • Coordinating dozens of diverse voting locations with differing language and coverage needs.
  • Time-consuming phone trees for notifying workers of training changes or last-minute standby calls.
  • Fragmented scheduling systems that led to shifts going unconfirmed until election morning.

BallotDA Outcomes

  • Online worker portal where poll officials view, accept, and confirm assignments from their mobile device.
  • Integrated mass SMS and email tools allowing coordinators to message an entire precinct roster in seconds.
  • QR code sign-in kiosks capturing precise IN/OUT timestamps, fed directly into centralized county dashboards.

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